Submit a request

Customer often can quickly troubleshoot and resolve activation and installation issues at www.graphpad.com/support/faq/activating-a-prism-license/ - if you still need help resolving your issue, please provide details below for our support team.

Customers usually can quickly resolve their machine or user transfer issues at https://www.graphpad.com/support/faqid/2171/ - if you still need help resolving your issue, please provide details below for our support team.

Briefly describe your request and then fill out the fields below including your invoice #. If you do not have the license or order information for the charge, please be sure to include the date of the charge, the transaction amount and the last 4 digits of your credit card.

Please indicate your Request Type and fill in the information below

Customers often can quickly find answers to their product related questions at www.graphpad.com/data-analysis-resource-center/ - if you weren't able to resolve the issue you're facing, please describe the problem below so our team can help you. If you have a Prism file, please attach it below.

Customers often can quickly resolve licensing and other account issues by visiting www.graphpad.com/support - if you weren't able to resolve your issue, please fill out the fields below and provide a description below for our team.

Please provide a brief description of your request

Providing detailed information will allow our team to resolve your issue more quickly. If attaching a file (screenshot, project files, etc) can help explain the issue, please provide it below.

The admin of the license is the person responsible for managing the license via the online account

You can find your Serial Number by going to About Prism in the menu

You can find your Machine ID by going to About Prism in the menu.

Add file or drop files here